Carlos was extremely congenial (above and beyond the call of duty), and at no time steering us to a car more expensive or "more car" than we came in to look at. There were times that I thought we were taking up more of his time than we should have, but not because of anything he said or did. The finance manager (person) was just as congenial and never felt rushed during that process. Buying a car (any car) is time consuming at best. The staff was friendly and there was never a minute that I didn't feel like a valued customer. I do wish that I would have noticed that the passenger side mirror mounting was damaged.
– Layton W., Raymond
Thank you John Eilers! You provided excellent service and a "no stress" purchase. We are very pleased.
– Michelle M., Quinault
Overall very good experience...fast & friendly!
– John W., Aberdeen
The service I received was great!!! Eddie was the perfect match for me... I strongly desired to purchase locally, so I am thankful that worked out
- Karren P., Elma
We really appreciated Damon G's enthusiasm. He went above & beyond introducing us to our new "smart truck". It made our car buying experience enjoyable.
– Steve F., Hoquiam
Carlos and Damon were both a pleasure to work with. So was the last guy in the back office (don't recall his name). I came in multiple days, test drove quite a few cars, ended up requesting a model that you had to do a trade to get, and had about 823 questions. They were patient and helpful through it all. I paid less than the KBB and Edmund's true/current value prices so I'm happy with that as well. Quite frankly, I was dreading the experience and your staff made it fun. That was a nice surprise.
– Judy C., Hoquiam
Tony and Bill were great and very helpful.
– James R., Aberdeen
Have bought at least 6 vehicles from Five Star and always work with John Eilers....the best to work with and totally painless!! Love my Traverse!!!
Gayle R., South Bend
Tim was great and easy to talk with. He took extra time to make sure we understood every thing about the car, even to the point of staying after hours.
– D. Babcock, Bonney Lake
Great experience, an honest dealership. Damon and Carlos should get a raise.
– Steve V., Elma
Ricky was very patent and understanding of my needs and after 2 different deals and much flustration he got me what I needed awesome job I'm very happy the way things worked out.
W. Lemmon, Elma
Paul did a great job of taking care of me
B. Patton, Cosmopolis
My experience was hassle free and I will definitely be going back to this dealership.
- Ricky G.
Paul Wood went above and beyond expectations to make this sale work. He is not your typical pushy car salesman he makes you comfortable, is well informed about the ford products, and was able to find exactly what we were looking for even though it was in a different state. Thanks to the fivestar staff and especially to Paul Wood.
- Joe B.
Rick Dunlap was very friendly and helpful we overall had a good experience with our car purchase and would definitely refer others to him
- Julie D.
Paul wood was very helpful with making sure that we knew how to operate all the equipment on our new pickup. He helped install our cell phone and set the presets on the Sirus radio and also went online to set up the sync my ride. He was not pushy with the sale and tried to make sure we were getting the right vehicle for us. this was our second sale with Paul and would definitely recommend him to others.
- Randy P.
I had the best buying experience at Five Star Dealerships! The salesmen were very friendly and helpful. Thank you!
- Lauren F.
Paul Wood was wonderful. Made me feel like family and helped to put me at ease with such a big purchase.
- Courtney C.
I will be recommending this dealership to all my friends and family for their future vehicle purchases.
- Lisa S.
Paul is a great asset to your company!!!!!!!!
- Bonnie C.